Privacy Policy
Effective Date: October 2025
Website: www.vapeariz.co.za
Company Name: Vapeariz (Pty) Ltd
1. Introduction
Welcome to Vapeariz.
Your privacy matters to us. This Privacy Policy explains how Vapeariz (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By using our website, making a purchase, or engaging with us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information to provide you with a seamless and secure shopping experience.
2.1 Personal Information
When you register, place an order, or contact us, we may collect:
- Full name
- Email address
- Contact number
- Billing and delivery address
- Payment details (processed securely via third-party gateways — we do not store your card details)
- Age verification or ID confirmation (to comply with legal age restrictions for vape products)
2.2 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address and browser type
- Device details and operating system
- Website usage statistics (pages visited, time on site, etc.) through cookies and analytics tools
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support and communicate order updates
- Verify your age and prevent fraudulent activity
- Improve our website, services, and product range
- Send you promotional or marketing messages (only if you’ve opted in)
- Comply with legal, tax, and regulatory obligations
4. Cookies
Our website uses cookies to enhance your browsing experience and analyse traffic.
You can manage or disable cookies in your browser settings, but some website functions may not work properly if cookies are disabled.
5. Sharing of Information
Your personal information is treated as confidential. We do not sell or rent your information.
We may share limited data with:
- Trusted service providers (e.g., couriers, payment processors, marketing or IT support partners)
- Regulatory or law enforcement bodies where disclosure is required by law
All third parties handling your data are required to comply with POPIA and maintain the confidentiality of your information.
6. Data Storage and Security
We use secure servers, encrypted connections, and restricted access to protect your personal information.
While we take all reasonable precautions, please note that no online system is 100% secure.
7. Your Rights Under POPIA
As a South African resident, you have the right to:
- Request access to your personal data
- Request correction or deletion of inaccurate or outdated information
- Object to the processing of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Regulator of South Africa
Visit https://www.justice.gov.za/inforeg/ for more information.
8. Data Retention
We only keep your personal data for as long as it is necessary to:
- Complete transactions and deliveries
- Comply with legal or tax requirements
- Resolve disputes or enforce agreements
9. Marketing and Communication
We’ll only send you newsletters, promotions, or product updates if you’ve opted in.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
10. Links to Other Websites
Our website may contain links to external sites.
Please note that Vapeariz is not responsible for the privacy policies or practices of these third-party websites.
11. Changes to This Policy
We may update this Privacy Policy periodically.
All updates will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:
📍 Strand, Western Cape, South Africa
📧 style@vapeariz.co.za
🌐 www.vapeariz.co.za